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Job Locations US-WI-Wauwatosa | US-FL-Maitland | US-WI-Wauwatosa
SUMMARY: Alegeus is the market leader in consumer directed healthcare solutions, offering the industry’s most comprehensive platform for the administration of healthcare benefit accounts, the industry’s most widely-used benefit debit card, and powerful engagement solutions to help consumers maximize savings and optimize spending for their healthcare. Over 300 clients – including health insurance plans, third party administrators and financial institutions – leverage Alegeus’ deep expertise and proven technology to administer benefit accounts for more than 29 million members and process more than $8.9 billion in consumer healthcare payments annually. As the healthcare and benefit markets continue to evolve, Alegeus delivers solutions that enable clients to evolve their service offerings, operate their businesses more efficiently, and focus on their customers. Alegeus is part of the Vista Equity Partners portfolio of companies, working in partnership with the market-leading technology investment firm to reinvent the consumer directed healthcare marketplace. Our talented associates benefit from this partnership through increased capital for strategic investments, access to exceptional toolkits, best practices and resources for success, and strong cultural and value alignment focused on talent development and growth.   POSITION SUMMARY: Alegeus seeks a DevOps Analyst Lead to join our dedicated, passionate team of professionals.  TheDevOps Analyst Lead will report to the Manger, DevOps be responsible for helping our company succeed by ensuring system stability.   MISSION:  Responsible for maintaining stability of the production environment via monitoring and response.  Resolve system defects and vulnerabilities. Develop features to make the system move serviceable and resilient.  
Category
Engineering, Development, & Quality Assurance
ID
2021-1392
Job Locations US-MA-Waltham | US-FL-Maitland | US-WI-Wauwatosa
SUMMARY: Alegeus is the market leader in consumer directed healthcare solutions, offering the industry’s most comprehensive platform for the administration of healthcare benefit accounts, the industry’s most widely-used benefit debit card, and powerful engagement solutions to help consumers maximize savings and optimize spending for their healthcare. Over 300 clients – including health insurance plans, third party administrators and financial institutions – leverage Alegeus’ deep expertise and proven technology to administer benefit accounts for more than 29 million members and process more than $8.9 billion in consumer healthcare payments annually. As the healthcare and benefit markets continue to evolve, Alegeus delivers solutions that enable clients to evolve their service offerings, operate their businesses more efficiently, and focus on their customers. Alegeus is part of the Vista Equity Partners portfolio of companies, working in partnership with the market-leading technology investment firm to reinvent the consumer directed healthcare marketplace. Our talented associates benefit from this partnership through increased capital for strategic investments, access to exceptional toolkits, best practices and resources for success, and strong cultural and value alignment focused on talent development and growth.   POSITION SUMMARY: Alegeus seeks a DevOps Analyst Lead to join our dedicated, passionate team of professionals.  TheDevOps Analyst Lead will report to the Manger, DevOps be responsible for helping our company succeed by ensuring system stability.   MISSION:  Responsible for maintaining stability of the production environment via monitoring and response.  Resolve system defects and vulnerabilities. Develop features to make the system move serviceable and resilient.  
Category
Engineering, Development, & Quality Assurance
ID
2021-1391
Job Locations US-Remote | US-FL-Maitland | US-WI-Wauwatosa | US-MA-Waltham
INTRODUCTION   First, we invite you to take a pause.  You just took the first step on a potential new career path and that should be celebrated.    Second, it is important to us that you know at Alegeus we are intentional about cultivating a diverse and inclusive culture. We challenge one another to recognize biases, honor our identities and celebrate our differences – these values enrich our workplace and drive our business forward. We recognize that our bold vision of transforming the healthcare industry requires the perspectives, experiences, talents, skills and passions of a diverse population. We believe that if our consumers come from all walks of life, so should we. Alegeus is dedicated to promoting fairness and equality across all identities and our Inclusive Innovation committee holds us true to our commitment. Apply with confidence that you are joining an organization – a family – that is steadfast in making a difference.   Finally, if you are interested in any of the bullet points below –just apply! We don’t expect our applicants to be a cookie-cutter match to the job descriptions we post, and we certainly don’t expect you to know everything. We would much prefer driven individuals who are willing to learn than someone with 100 years of experience, but no passion for what they do. We know potential when we see it. So, take a chance and roll the dice; you might just find yourself landing your dream job.   SUMMARY   If you are interested in disrupting the healthcare market, and have the passion and competence to do so, this is your organization.  We encourage you to lean in and read on.   Alegeus is the market leader in consumer directed healthcare solutions, offering the industry’s most comprehensive platform for the administration of healthcare benefit accounts, the industry’s most widely-used benefit debit card, and powerful engagement solutions to help consumers maximize savings and optimize spending for their healthcare.  Over 300 clients – including health insurance plans, third party administrators and financial institutions – leverage Alegeus’ deep expertise and proven technology to administer benefit accounts for more than 29 million members and process more than $8.9 billion in consumer healthcare payments annually.  As the healthcare and benefit markets continue to evolve, Alegeus delivers solutions that enable clients to evolve their service offerings, operate their businesses more efficiently, and focus on their customers.    Alegeus is part of the Vista Equity Partners portfolio of companies, working in partnership with the market-leading technology investment firm to reinvent the consumer directed healthcare marketplace.  Our talented associates benefit from this partnership through increased capital for strategic investments, access to exceptional toolkits, best practices and resources for success, and strong cultural and value alignment focused on talent development and growth.    Alegeus seeks a Customer Success Advisor to join our dedicated, passionate team of professionals. The Customer Success Advisor is responsible for driving customer success while promoting client retention and loyalty. Goals of the role include managing your team of reports to: produce better customer understanding and knowledge of WealthCare Administration, WealthCare Portal and WealthCare Mobile; advocating on behalf of customers around priorities and initiatives; identifying new opportunities for sales; and finding new ways for customers to leverage the power of Alegeus products and services.
Category
Client Services, Support & Experience
ID
2021-1389
Job Locations US-Remote
INTRODUCTION   First, we invite you to take a pause.  You just took the first step on a potential new career path and that should be celebrated.    Second, it is important to us that you know at Alegeus we are intentional about cultivating a diverse and inclusive culture. We challenge one another to recognize biases, honor our identities and celebrate our differences – these values enrich our workplace and drive our business forward. We recognize that our bold vision of transforming the healthcare industry requires the perspectives, experiences, talents, skills and passions of a diverse population. We believe that if our consumers come from all walks of life, so should we. Alegeus is dedicated to promoting fairness and equality across all identities and our Inclusive Innovation committee holds us true to our commitment. Apply with confidence that you are joining an organization – a family – that is steadfast in making a difference.   Finally, if you are interested in any of the bullet points below –just apply! We don’t expect our applicants to be a cookie-cutter match to the job descriptions we post, and we certainly don’t expect you to know everything. We would much prefer driven individuals who are willing to learn than someone with 100 years of experience, but no passion for what they do. We know potential when we see it. So, take a chance and roll the dice; you might just find yourself landing your dream job.   SUMMARY: Alegeus is the market leader in consumer directed healthcare solutions, offering the industry’s most comprehensive platform for the administration of healthcare benefit accounts, the industry’s most widely used benefit debit card, and powerful engagement solutions to help consumers maximize savings and optimize spending for their healthcare. Over 300 clients – including health insurance plans, third party administrators and financial institutions – leverage Alegeus’ deep expertise and proven technology to administer benefit accounts for more than 30 million members and process more than $9 billion in consumer healthcare payments annually. As healthcare and benefit markets continue to evolve, Alegeus delivers solutions that enable clients to evolve their service offerings, operate their businesses more efficiently, and focus on their customers. Alegeus is part of the Vista Equity Partners portfolio of companies, working in partnership with the market-leading technology investment firm to reinvent the consumer directed healthcare marketplace. Our talented associates benefit from this partnership through increased capital for strategic investments, access to exceptional toolkits, best practices and resources for success, and strong cultural and value alignment focused on talent development and growth.   POSITION SUMMARY: Alegeus seeks a Financial Operations Lead to join our dedicated, passionate team of professionals.  The Financial Operations Lead will report to the Financial Operations Manager and work closely with all business units to assist consumers in ensuring their continued access to healthcare.  The right candidate will be a proven client-facing liaison with attention to detail. This individual is responsible for facilitating employer onboarding, invoicing, funding and disbursements, and resolution of account issues through ongoing analysis while ensuring accuracy and timeliness in accordance with Service Level Agreements. This individual will also oversee and design additional reporting tools to mitigate financial risk to Alegeus.   MISSION: Represent through word and deed Alegeus’s commitment to clients and consumers. We value consumers’ spending accounts and the trust they place in us to support the financial integrity of our programs and processes that we the highest commitment to be accurate and complete as we fund consumers’ accounts: we will ensure the right amounts are in the right accounts at the right time and with the right reports to validate we got it all right.  
Category
Financial Operations
ID
2021-1388
Job Locations US-MA-Waltham
INTRODUCTION   First, we invite you to take a pause.  You just took the first step on a potential new career path and that should be celebrated.    Second, it is important to us that you know at Alegeus we are intentional about cultivating a diverse and inclusive culture. We challenge one another to recognize biases, honor our identities and celebrate our differences – these values enrich our workplace and drive our business forward. We recognize that our bold vision of transforming the healthcare industry requires the perspectives, experiences, talents, skills and passions of a diverse population. We believe that if our consumers come from all walks of life, so should we. Alegeus is dedicated to promoting fairness and equality across all identities and our Inclusive Innovation committee holds us true to our commitment. Apply with confidence that you are joining an organization – a family – that is steadfast in making a difference.   Finally, if you are interested in any of the bullet points below –just apply! We don’t expect our applicants to be a cookie-cutter match to the job descriptions we post, and we certainly don’t expect you to know everything. We would much prefer driven individuals who are willing to learn than someone with 100 years of experience, but no passion for what they do. We know potential when we see it. So, take a chance and roll the dice; you might just find yourself landing your dream job.   SUMMARY   If you are interested in disrupting the healthcare market, and have the passion and competence to do so, this is your organization.  We encourage you to lean in and read on.   Alegeus is the market leader in consumer directed healthcare solutions, offering the industry’s most comprehensive platform for the administration of healthcare benefit accounts, the industry’s most widely-used benefit debit card, and powerful engagement solutions to help consumers maximize savings and optimize spending for their healthcare.  Over 300 clients – including health insurance plans, third party administrators and financial institutions – leverage Alegeus’ deep expertise and proven technology to administer benefit accounts for more than 29 million members and process more than $8.9 billion in consumer healthcare payments annually.  As the healthcare and benefit markets continue to evolve, Alegeus delivers solutions that enable clients to evolve their service offerings, operate their businesses more efficiently, and focus on their customers.    Alegeus is part of the Vista Equity Partners portfolio of companies, working in partnership with the market-leading technology investment firm to reinvent the consumer directed healthcare marketplace.  Our talented associates benefit from this partnership through increased capital for strategic investments, access to exceptional toolkits, best practices and resources for success, and strong cultural and value alignment focused on talent development and growth.    Alegeus seeks a Sr. Finance Manager to join our dedicated, passionate team of professionals.  The Sr. Finance Manager will report to the Sr. Director, Finance and be responsible for helping our company succeed by:   MISSION Reporting to the head of FP&A, the Sr. Finance Manager will partner with our Chief Operating Officer and the Operations business unit. This role is responsible for all finance aspects related to a multi-disciplinary operations organization including customer success, professional services, banking operations, member solutions, financial operations, and process innovation. The role includes overall business financial responsibilities such as modeling, budget planning, forecasting, performance analysis, purchasing, pricing, ROI and project profitability reviews as well as many other mission-critical activities.   This specific BP role will support and oversee a material portion of the Alegeus organization and grants the opportunity to evolve financial discipline and ROI driven decision making. This role is strategic to both our finance and operations functions as driving value creation and transformation is an imperative priority.  
Category
Accounting & Finance
ID
2021-1385
Job Locations US-Remote
INTRODUCTION   First, we invite you to take a pause.  You just took the first step on a potential new career path and that should be celebrated.    Second, it is important to us that you know at Alegeus we are intentional about cultivating a diverse and inclusive culture. We challenge one another to recognize biases, honor our identities and celebrate our differences – these values enrich our workplace and drive our business forward. We recognize that our bold vision of transforming the healthcare industry requires the perspectives, experiences, talents, skills and passions of a diverse population. We believe that if our consumers come from all walks of life, so should we. Alegeus is dedicated to promoting fairness and equality across all identities and our Inclusive Innovation committee holds us true to our commitment. Apply with confidence that you are joining an organization – a family – that is steadfast in making a difference.   Finally, if you are interested in any of the bullet points below –just apply! We don’t expect our applicants to be a cookie-cutter match to the job descriptions we post, and we certainly don’t expect you to know everything. We would much prefer driven individuals who are willing to learn than someone with 100 years of experience, but no passion for what they do. We know potential when we see it. So, take a chance and roll the dice; you might just find yourself landing your dream job.   SUMMARY   If you are interested in disrupting the healthcare market, and have the passion and competence to do so, this is your organization.  We encourage you to lean in and read on. Alegeus is the market leader in consumer directed healthcare solutions, offering the industry’s most comprehensive platform for the administration of healthcare benefit accounts, the industry’s most widely-used benefit debit card, and powerful engagement solutions to help consumers maximize savings and optimize spending for their healthcare. Over 300 clients – including health insurance plans, third party administrators and financial institutions – leverage Alegeus’ deep expertise and proven technology to administer benefit accounts for more than 29 million members and process more than $8.9 billion in consumer healthcare payments annually. As the healthcare and benefit markets continue to evolve, Alegeus delivers solutions that enable clients to evolve their service offerings, operate their businesses more efficiently, and focus on their customers. Alegeus is part of the Vista Equity Partners portfolio of companies, working in partnership with the market-leading technology investment firm to reinvent the consumer directed healthcare marketplace. Our talented associates benefit from this partnership through increased capital for strategic investments, access to exceptional toolkits, best practices and resources for success, and strong cultural and value alignment focused on talent development and growth.   Alegeus seeks a Customer Support Analyst to join our dedicated, passionate team of professionals.  The Customer Support Analyst will report to Technical Support Lead and be responsible for helping our company succeed by supporting our clients.   MISSION Provide extraordinary customer service to Alegeus’s software clients. Identify proactive opportunities to educate, solve and prevent future technical issues.    
Category
Engineering, Development, & Quality Assurance
ID
2021-1383
Job Locations US-Remote
INTRODUCTION   First, we invite you to take a pause.  You just took the first step on a potential new career path and that should be celebrated.    Second, it is important to us that you know at Alegeus we are intentional about cultivating a diverse and inclusive culture. We challenge one another to recognize biases, honor our identities and celebrate our differences – these values enrich our workplace and drive our business forward. We recognize that our bold vision of transforming the healthcare industry requires the perspectives, experiences, talents, skills and passions of a diverse population. We believe that if our consumers come from all walks of life, so should we. Alegeus is dedicated to promoting fairness and equality across all identities and our Inclusive Innovation committee holds us true to our commitment. Apply with confidence that you are joining an organization – a family – that is steadfast in making a difference.   Finally, if you are interested in any of the bullet points below –just apply! We don’t expect our applicants to be a cookie-cutter match to the job descriptions we post, and we certainly don’t expect you to know everything. We would much prefer driven individuals who are willing to learn than someone with 100 years of experience, but no passion for what they do. We know potential when we see it. So, take a chance and roll the dice; you might just find yourself landing your dream job.   SUMMARY   If you are interested in disrupting the healthcare market, and have the passion and competence to do so, this is your organization.  We encourage you to lean in and read on.   Alegeus is the market leader in consumer directed healthcare solutions, offering the industry’s most comprehensive platform for the administration of healthcare benefit accounts, the industry’s most widely-used benefit debit card, and powerful engagement solutions to help consumers maximize savings and optimize spending for their healthcare.  Over 300 clients – including health insurance plans, third party administrators and financial institutions – leverage Alegeus’ deep expertise and proven technology to administer benefit accounts for more than 29 million members and process more than $8.9 billion in consumer healthcare payments annually.  As the healthcare and benefit markets continue to evolve, Alegeus delivers solutions that enable clients to evolve their service offerings, operate their businesses more efficiently, and focus on their customers.    Alegeus is part of the Vista Equity Partners portfolio of companies, working in partnership with the market-leading technology investment firm to reinvent the consumer directed healthcare marketplace.  Our talented associates benefit from this partnership through increased capital for strategic investments, access to exceptional toolkits, best practices and resources for success, and strong cultural and value alignment focused on talent development and growth.      POSITION SUMMARY: Alegeus seeks an ENTRY LEVEL DevOps Analyst to join our dedicated, passionate team of professionals.  The DevOps Analyst will report to the Manager, DevOps and be responsible for helping our company succeed by resolving technical support issues for our business clients.   MISSION:  To resolve technical support issues for internal and business clients in timely an efficient using technical expertise and product knowledge to assist in resolving higher level technical issues for the company.   
Category
Engineering, Development, & Quality Assurance
ID
2021-1381
Job Locations US-FL-Maitland
INTRODUCTION   First, we invite you to take a pause.  You just took the first step on a potential new career path and that should be celebrated.    Second, it is important to us that you know at Alegeus we are intentional about cultivating a diverse and inclusive culture. We challenge one another to recognize biases, honor our identities and celebrate our differences – these values enrich our workplace and drive our business forward. We recognize that our bold vision of transforming the healthcare industry requires the perspectives, experiences, talents, skills and passions of a diverse population. We believe that if our consumers come from all walks of life, so should we. Alegeus is dedicated to promoting fairness and equality across all identities and our Inclusive Innovation committee holds us true to our commitment. Apply with confidence that you are joining an organization – a family – that is steadfast in making a difference.   Finally, if you are interested in any of the bullet points below –just apply! We don’t expect our applicants to be a cookie-cutter match to the job descriptions we post, and we certainly don’t expect you to know everything. We would much prefer driven individuals who are willing to learn than someone with 100 years of experience, but no passion for what they do. We know potential when we see it. So, take a chance and roll the dice; you might just find yourself landing your dream job.   SUMMARY   If you are interested in disrupting the healthcare market, and have the passion and competence to do so, this is your organization.  We encourage you to lean in and read on.   Alegeus is the market leader in consumer directed healthcare solutions, offering the industry’s most comprehensive platform for the administration of healthcare benefit accounts, the industry’s most widely-used benefit debit card, and powerful engagement solutions to help consumers maximize savings and optimize spending for their healthcare.  Over 300 clients – including health insurance plans, third party administrators and financial institutions – leverage Alegeus’ deep expertise and proven technology to administer benefit accounts for more than 29 million members and process more than $8.9 billion in consumer healthcare payments annually.  As the healthcare and benefit markets continue to evolve, Alegeus delivers solutions that enable clients to evolve their service offerings, operate their businesses more efficiently, and focus on their customers.    Alegeus is part of the Vista Equity Partners portfolio of companies, working in partnership with the market-leading technology investment firm to reinvent the consumer directed healthcare marketplace.  Our talented associates benefit from this partnership through increased capital for strategic investments, access to exceptional toolkits, best practices and resources for success, and strong cultural and value alignment focused on talent development and growth.    Alegeus seeks a Recruiting Manager to join their dedicated, passionate team of professionals.  The Recruiting Manager will serve as a player/coach, responsible for both further developing the company’s recruiting strategy and process, and executing on successful candidate searches.  The Recruiting Manager will be responsible for managing a small but mighty recruiting team responsible for targeting, contacting, and qualifying strong candidates, filling positions, and planning and implementing recruiting campaigns.  The Recruiting Manager will manage, monitor and report on the effectiveness of the employee recruiting cycle from beginning of interview process through signing of employment letter. The desired candidate should have excellent communication, presentation, time management, decision making, organizational, and problem-solving skills.  In addition, the desired candidate lives outside of the box; innovation and next generation recruiting is the name of the game.   MISSION Reimagine the structure and strategy of our existing talent acquisition model to make Alegeus an employer of choice, able to identify and attract the right talent, to the right role, at the right time.  
Category
Human Resources
ID
2021-1379
Job Locations US-MA-Waltham
INTRODUCTION   First, we invite you to take a pause.  You just took the first step on a potential new career path and that should be celebrated.    Second, it is important to us that you know at Alegeus we are intentional about cultivating a diverse and inclusive culture. We challenge one another to recognize biases, honor our identities and celebrate our differences – these values enrich our workplace and drive our business forward. We recognize that our bold vision of transforming the healthcare industry requires the perspectives, experiences, talents, skills and passions of a diverse population. We believe that if our consumers come from all walks of life, so should we. Alegeus is dedicated to promoting fairness and equality across all identities and our Inclusive Innovation committee holds us true to our commitment. Apply with confidence that you are joining an organization – a family – that is steadfast in making a difference.   Finally, if you are interested in any of the bullet points below –just apply! We don’t expect our applicants to be a cookie-cutter match to the job descriptions we post, and we certainly don’t expect you to know everything. We would much prefer driven individuals who are willing to learn than someone with 100 years of experience, but no passion for what they do. We know potential when we see it. So, take a chance and roll the dice; you might just find yourself landing your dream job.   SUMMARY   If you are interested in disrupting the healthcare market, and have the passion and competence to do so, this is your organization.  We encourage you to lean in and read on.   Alegeus is the market leader in consumer directed healthcare solutions, offering the industry’s most comprehensive platform for the administration of healthcare benefit accounts, the industry’s most widely-used benefit debit card, and powerful engagement solutions to help consumers maximize savings and optimize spending for their healthcare.  Over 300 clients – including health insurance plans, third party administrators and financial institutions – leverage Alegeus’ deep expertise and proven technology to administer benefit accounts for more than 29 million members and process more than $8.9 billion in consumer healthcare payments annually.  As the healthcare and benefit markets continue to evolve, Alegeus delivers solutions that enable clients to evolve their service offerings, operate their businesses more efficiently, and focus on their customers.    Alegeus is part of the Vista Equity Partners portfolio of companies, working in partnership with the market-leading technology investment firm to reinvent the consumer directed healthcare marketplace.  Our talented associates benefit from this partnership through increased capital for strategic investments, access to exceptional toolkits, best practices and resources for success, and strong cultural and value alignment focused on talent development and growth.    Alegeus seeks a Sales Specialist to join our dedicated, passionate team of professionals.  The Sales Specialist will report to the Senior Director of Core Accounts and be responsible for growing revenue through the timely and quality creation, preparation, and on-going management of Sales Opportunities required business-to-business sales deliverables.   MISSION:   The Sales Specialist's mission is to maximize our revenue growth win rate by developing and advancing sales opportunities in accordance with account plans – by maintaining a high-quality knowledgebase, crafting sales proposals, executing sales engagements, and making our GTM stakeholders more efficient in the sales process.
Category
Sales & Account Management
ID
2021-1378
Job Locations US-Remote
INTRODUCTION: First, we invite you to take a pause.  You just took the first step on a potential new career path and that should be celebrated.    Second, it is important to us that you know at Alegeus we are intentional about cultivating a diverse and inclusive culture. We challenge one another to recognize biases, honor our identities and celebrate our differences – these values enrich our workplace and drive our business forward. We recognize that our bold vision of transforming the healthcare industry requires the perspectives, experiences, talents, skills and passions of a diverse population. We believe that if our consumers come from all walks of life, so should we. Alegeus is dedicated to promoting fairness and equality across all identities and our Inclusive Innovation committee holds us true to our commitment. Apply with confidence that you are joining an organization – a family – that is steadfast in making a difference.   Finally, if you are interested in any of the bullet points below –just apply! We don’t expect our applicants to be a cookie-cutter match to the job descriptions we post, and we certainly don’t expect you to know everything. We would much prefer driven individuals who are willing to learn than someone with 100 years of experience, but no passion for what they do. We know potential when we see it. So, take a chance and roll the dice; you might just find yourself landing your dream job.   SUMMARY: Alegeus is the market leader in consumer directed healthcare solutions, offering the industry’s most comprehensive platform for the administration of healthcare benefit accounts, the industry’s most widely-used benefit debit card, and powerful engagement solutions to help consumers maximize savings and optimize spending for their healthcare. Over 300 clients – including health insurance plans, third party administrators and financial institutions – leverage Alegeus’ deep expertise and proven technology to administer benefit accounts for more than 29 million members and process more than $8.9 billion in consumer healthcare payments annually. As the healthcare and benefit markets continue to evolve, Alegeus delivers solutions that enable clients to evolve their service offerings, operate their businesses more efficiently, and focus on their customers. Alegeus is part of the Vista Equity Partners portfolio of companies, working in partnership with the market-leading technology investment firm to reinvent the consumer directed healthcare marketplace. Our talented associates benefit from this partnership through increased capital for strategic investments, access to exceptional toolkits, best practices and resources for success, and strong cultural and value alignment focused on talent development and growth.   POSITION SUMMARY Alegeus is the market leader in consumer directed healthcare solutions, offering the industry’s most comprehensive platform for the administration of healthcare benefit accounts, the industry’s most widely-used benefit debit card, and powerful engagement solutions to help consumers maximize savings and optimize spending for their healthcare.  Over 300 clients – including health insurance plans, third party administrators and financial institutions – leverage Alegeus’ deep expertise and proven technology to administer benefit accounts for more than 29 million members and process more than $8.9 billion in consumer healthcare payments annually.  As the healthcare and benefit markets continue to evolve, Alegeus delivers solutions that enable clients to evolve their service offerings, operate their businesses more efficiently, and focus on their customers.    Alegeus is part of the Vista Equity Partners portfolio of companies, working in partnership with the market-leading technology investment firm to reinvent the consumer directed healthcare marketplace.  Our talented associates benefit from this partnership through increased capital for strategic investments, access to exceptional toolkits, best practices and resources for success, and strong cultural and value alignment focused on talent development and growth.   Alegeus seeks a Client Solutions Analyst (CSA) to join our dedicated, passionate team of professionals.  The CSA will report to the Director, Professional Services or Manager, Professional Services, and be responsible for aiding in the configuration and testing of client implementations and change requests.   MISSION: Contribute to the successful delivery of client implementations and changes requests.   OUTCOMES: - Assists in execution of configuration, documentation, and testing of solution prescribed by the Client Solutions Manager. Ensures that the configuration matches documented requirements with an error rate not to exceed 10% - Completes 95% of assigned tasks by deadline - Proactively identifies and documents risks and issues in PS Tool Kit. - Eliminate defects as a result of testing efforts to measure system go-live readiness for implementations and change control processes. Ensure defect rate is low by measuring: - Less than 2% of participants impacted by defects following a change or implementation - Less than 5% of employers impacted by defects following a change or implementation - No critical or high defects identified following a change or implementation. - Contributes to the documentation of requirements defined and transitions to the Customer Success Team.   ROLE BASED COMPETENCIES: The candidate should have good communication skills and have good time management skills to successfully execute tasks across numerous projects. This position will require the candidate to learn quickly and be comfortable asking questions. The candidate should be comfortable working in matrixed organizations, providing services to a variety of internal and external clients, be persistent, have demonstrated results, pay attention to the details, and be efficient with work.   VALUES (the “How”) At Alegeus, equally important to the “What” (the individual performance goals that each employee commits to in support of the company’s overall success) is the “How” (the framework of principles that guide how we work together to drive our business forward).  Overall performance success will also take into account individual delivery on our corporate values: - Care personally. We connect personally to our "why" - are passionate and purposeful - Put the end-user first. When we put the end user first, we believe the rest falls into place - Consistently challenges the status quo. We believe that the best solutions haven’t been discovered yet - Practice the art of inspection. We will turn over every stone to gain deeper insight to guide our actions - Solve the real problem. We will constantly orient on the true issue at hand and accurately and fully address   RESPONSIBILITIES: - Many responsibilities for this role will be in service of the Outcomes listed above - Collect, define and document requirements through in-person or virtual meetings with clients - Ensure requirements are clear, specific, necessary, unambiguous and include acceptance criteria - Configure Alegeus software based on client requirements - Provide final sign-off before solutions are delivered to the clients - Identify any potential roadblocks on the project and proactively communicate with project teams - Successfully engage in multiple concurrent projects - Publish Requirements Traceability Matrix mapping requirements and test cases to ensure complete test coverage against defined use cases acceptance testing - Develop, manage and maintain templates - Assists in resolving client operational or technical questions or issues - Ensures the accuracy of configuration of the WealthCare Administration platform per the business requirements in the testing and production environments - The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.   EDUCATION/EXPERIENCE: - BA/BS required - Work experience in financial services, financial operations, software operations or related fields desired, but not required - Working knowledge and understanding of the US healthcare system and the operations of health plans   PERSONAL CHARACTERISTICS, SKILLS & KNOWLEDGE: - A passion for healthcare, financial services, behavioral economics, consumerism and/or any combination of these disciplines - Strong interest in learning new things and comfort in pushing new boundaries  
Category
Client Services, Support & Experience
ID
2021-1377
Job Locations US-Remote
INTRODUCTION: First, we invite you to take a pause.  You just took the first step on a potential new career path and that should be celebrated.    Second, it is important to us that you know at Alegeus we are intentional about cultivating a diverse and inclusive culture. We challenge one another to recognize biases, honor our identities and celebrate our differences – these values enrich our workplace and drive our business forward. We recognize that our bold vision of transforming the healthcare industry requires the perspectives, experiences, talents, skills and passions of a diverse population. We believe that if our consumers come from all walks of life, so should we. Alegeus is dedicated to promoting fairness and equality across all identities and our Inclusive Innovation committee holds us true to our commitment. Apply with confidence that you are joining an organization – a family – that is steadfast in making a difference.   Finally, if you are interested in any of the bullet points below –just apply! We don’t expect our applicants to be a cookie-cutter match to the job descriptions we post, and we certainly don’t expect you to know everything. We would much prefer driven individuals who are willing to learn than someone with 100 years of experience, but no passion for what they do. We know potential when we see it. So, take a chance and roll the dice; you might just find yourself landing your dream job.   SUMMARY: Alegeus is the market leader in consumer directed healthcare solutions, offering the industry’s most comprehensive platform for the administration of healthcare benefit accounts, the industry’s most widely-used benefit debit card, and powerful engagement solutions to help consumers maximize savings and optimize spending for their healthcare. Over 300 clients – including health insurance plans, third party administrators and financial institutions – leverage Alegeus’ deep expertise and proven technology to administer benefit accounts for more than 29 million members and process more than $8.9 billion in consumer healthcare payments annually. As the healthcare and benefit markets continue to evolve, Alegeus delivers solutions that enable clients to evolve their service offerings, operate their businesses more efficiently, and focus on their customers.   Alegeus is part of the Vista Equity Partners portfolio of companies, working in partnership with the market-leading technology investment firm to reinvent the consumer directed healthcare marketplace. Our talented associates benefit from this partnership through increased capital for strategic investments, access to exceptional toolkits, best practices and resources for success, and strong cultural and value alignment focused on talent development and growth.   POSITION SUMMARY: Alegeus seeks a Customer Success Analyst to join our dedicated, passionate team of professionals.  The Customer Success Analyst will report to the Director, Service Delivery and be responsible for helping our company succeed by supporting our clients so they can maximize the power of our WealthCare Administration platform and our company as a whole.   The Customer Success Analyst is responsible for ensuring client success with our service offering including project management, system consultation, business process analysis, and operational account management of all assigned clients. The position will also be responsible for assisting the sales team in identifying and implementing cross-selling and up-selling opportunities to existing customers by providing software product demonstrations.  The position is responsible for assuring compliance of both Company and its customers with the Partner Agreement and the Service Level Agreement and to internal and industry-required risk and compliance items
Category
Client Services, Support & Experience
ID
2021-1376
Job Locations US-Remote | US-WI-Wauwatosa
INTRODUCTION   First, we invite you to take a pause.  You just took the first step on a potential new career path and that should be celebrated.    Second, it is important to us that you know at Alegeus we are intentional about cultivating a diverse and inclusive culture. We challenge one another to recognize biases, honor our identities and celebrate our differences – these values enrich our workplace and drive our business forward. We recognize that our bold vision of transforming the healthcare industry requires the perspectives, experiences, talents, skills and passions of a diverse population. We believe that if our consumers come from all walks of life, so should we. Alegeus is dedicated to promoting fairness and equality across all identities and our Inclusive Innovation committee holds us true to our commitment. Apply with confidence that you are joining an organization – a family – that is steadfast in making a difference.   Finally, if you are interested in any of the bullet points below –just apply! We don’t expect our applicants to be a cookie-cutter match to the job descriptions we post, and we certainly don’t expect you to know everything. We would much prefer driven individuals who are willing to learn than someone with 100 years of experience, but no passion for what they do. We know potential when we see it. So, take a chance and roll the dice; you might just find yourself landing your dream job.   SUMMARY   If you are interested in disrupting the healthcare market, and have the passion and competence to do so, this is your organization.  We encourage you to lean in and read on. Alegeus is the market leader in consumer directed healthcare solutions, offering the industry’s most comprehensive platform for the administration of healthcare benefit accounts, the industry’s most widely-used benefit debit card, and powerful engagement solutions to help consumers maximize savings and optimize spending for their healthcare. Over 300 clients – including health insurance plans, third party administrators and financial institutions – leverage Alegeus’ deep expertise and proven technology to administer benefit accounts for more than 29 million members and process more than $8.9 billion in consumer healthcare payments annually. As the healthcare and benefit markets continue to evolve, Alegeus delivers solutions that enable clients to evolve their service offerings, operate their businesses more efficiently, and focus on their customers. Alegeus is part of the Vista Equity Partners portfolio of companies, working in partnership with the market-leading technology investment firm to reinvent the consumer directed healthcare marketplace. Our talented associates benefit from this partnership through increased capital for strategic investments, access to exceptional toolkits, best practices and resources for success, and strong cultural and value alignment focused on talent development and growth.   Alegeus seeks a Customer Support Analyst to join our dedicated, passionate team of professionals.  The Customer Support Analyst will report to Technical Support Lead and be responsible for helping our company succeed by supporting our clients.   MISSION Provide extraordinary customer service to Alegeus’s software clients. Identify proactive opportunities to educate, solve and prevent future technical issues.    
Category
Engineering, Development, & Quality Assurance
ID
2021-1375
Job Locations US-FL-Maitland
INTRODUCTION   First, we invite you to take a pause.  You just took the first step on a potential new career path and that should be celebrated.    Second, it is important to us that you know at Alegeus we are intentional about cultivating a diverse and inclusive culture. We challenge one another to recognize biases, honor our identities and celebrate our differences – these values enrich our workplace and drive our business forward. We recognize that our bold vision of transforming the healthcare industry requires the perspectives, experiences, talents, skills and passions of a diverse population. We believe that if our consumers come from all walks of life, so should we. Alegeus is dedicated to promoting fairness and equality across all identities and our Inclusive Innovation committee holds us true to our commitment. Apply with confidence that you are joining an organization – a family – that is steadfast in making a difference.   Finally, if you are interested in any of the bullet points below –just apply! We don’t expect our applicants to be a cookie-cutter match to the job descriptions we post, and we certainly don’t expect you to know everything. We would much prefer driven individuals who are willing to learn than someone with 100 years of experience, but no passion for what they do. We know potential when we see it. So, take a chance and roll the dice; you might just find yourself landing your dream job.   SUMMARY: Alegeus is the market leader in consumer directed healthcare solutions, offering the industry’s most comprehensive platform for the administration of healthcare benefit accounts, the industry’s most widely-used benefit debit card, and powerful engagement solutions to help consumers maximize savings and optimize spending for their healthcare. Over 300 clients – including health insurance plans, third party administrators and financial institutions – leverage Alegeus’ deep expertise and proven technology to administer benefit accounts for more than 29 million members and process more than $8.9 billion in consumer healthcare payments annually. As the healthcare and benefit markets continue to evolve, Alegeus delivers solutions that enable clients to evolve their service offerings, operate their businesses more efficiently, and focus on their customers. Alegeus is part of the Vista Equity Partners portfolio of companies, working in partnership with the market-leading technology investment firm to reinvent the consumer directed healthcare marketplace. Our talented associates benefit from this partnership through increased capital for strategic investments, access to exceptional toolkits, best practices and resources for success, and strong cultural and value alignment focused on talent development and growth.   POSITION SUMMARY: Alegeus seeks an ENTRY LEVEL Data Associate to join our dedicated, passionate team of professionals. The role of the Data Associate includes all the responsibilities shown below.  The Data Associate will cleanse and load information from various sources, including the Alegeus Wealthcare Administration application databases and other internal databases.  It will be the associate’s responsibility to ensure that the information received from various stakeholder is accurate, complete and correctly formatted prior to processing to ensure a seamless and complete file load.    MISSION:  Support back office file processing for internal and external stakeholders that utilize the Wealthcare Administration System for day to day operations, benefit administration and banking.  Help to facilitate internal and external growth through well-built and strongly supported processes and procedures with clients, vendors, banks, and health plan feeds. Assist in documenting and creating efficient and automated solutions to promote operational efficiency while also improving data integrity.   
Category
Business Operations & Shared Services
ID
2021-1374
Job Locations US-MA-Waltham
INTRODUCTION: First, we invite you to take a pause.  You just took the first step on a potential new career path and that should be celebrated.    Second, it is important to us that you know at Alegeus we are intentional about cultivating a diverse and inclusive culture. We challenge one another to recognize biases, honor our identities and celebrate our differences – these values enrich our workplace and drive our business forward. We recognize that our bold vision of transforming the healthcare industry requires the perspectives, experiences, talents, skills and passions of a diverse population. We believe that if our consumers come from all walks of life, so should we. Alegeus is dedicated to promoting fairness and equality across all identities and our Inclusive Innovation committee holds us true to our commitment. Apply with confidence that you are joining an organization – a family – that is steadfast in making a difference.   Finally, if you are interested in any of the bullet points below –just apply! We don’t expect our applicants to be a cookie-cutter match to the job descriptions we post, and we certainly don’t expect you to know everything. We would much prefer driven individuals who are willing to learn than someone with 100 years of experience, but no passion for what they do. We know potential when we see it. So, take a chance and roll the dice; you might just find yourself landing your dream job.   SUMMARY: Alegeus is the market leader in consumer directed healthcare solutions, offering the industry’s most comprehensive platform for the administration of healthcare benefit accounts, the industry’s most widely-used benefit debit card, and powerful engagement solutions to help consumers maximize savings and optimize spending for their healthcare. Over 300 clients – including health insurance plans, third party administrators and financial institutions – leverage Alegeus’ deep expertise and proven technology to administer benefit accounts for more than 29 million members and process more than $8.9 billion in consumer healthcare payments annually. As the healthcare and benefit markets continue to evolve, Alegeus delivers solutions that enable clients to evolve their service offerings, operate their businesses more efficiently, and focus on their customers. Alegeus is part of the Vista Equity Partners portfolio of companies, working in partnership with the market-leading technology investment firm to reinvent the consumer directed healthcare marketplace. Our talented associates benefit from this partnership through increased capital for strategic investments, access to exceptional toolkits, best practices and resources for success, and strong cultural and value alignment focused on talent development and growth.   POSITION SUMMARY Alegeus is the market leader in consumer directed healthcare solutions, offering the industry’s most comprehensive platform for the administration of healthcare benefit accounts, the industry’s most widely-used benefit debit card, and powerful engagement solutions to help consumers maximize savings and optimize spending for their healthcare.  Over 300 clients – including health insurance plans, third party administrators and financial institutions – leverage Alegeus’ deep expertise and proven technology to administer benefit accounts for more than 29 million members and process more than $8.9 billion in consumer healthcare payments annually.  As the healthcare and benefit markets continue to evolve, Alegeus delivers solutions that enable clients to evolve their service offerings, operate their businesses more efficiently, and focus on their customers.    Alegeus is part of the Vista Equity Partners portfolio of companies, working in partnership with the market-leading technology investment firm to reinvent the consumer directed healthcare marketplace.  Our talented associates benefit from this partnership through increased capital for strategic investments, access to exceptional toolkits, best practices and resources for success, and strong cultural and value alignment focused on talent development and growth.   Alegeus seeks a Client Solutions Analyst (CSA) to join our dedicated, passionate team of professionals.  The CSA will report to the Director, Professional Services or Manager, Professional Services, and be responsible for aiding in the configuration and testing of client implementations and change requests.   MISSION: Contribute to the successful delivery of client implementations and changes requests.   OUTCOMES: - Assists in execution of configuration, documentation, and testing of solution prescribed by the Client Solutions Manager. Ensures that the configuration matches documented requirements with an error rate not to exceed 10% - Completes 95% of assigned tasks by deadline - Proactively identifies and documents risks and issues in PS Tool Kit. - Eliminate defects as a result of testing efforts to measure system go-live readiness for implementations and change control processes. Ensure defect rate is low by measuring: - Less than 2% of participants impacted by defects following a change or implementation - Less than 5% of employers impacted by defects following a change or implementation - No critical or high defects identified following a change or implementation. - Contributes to the documentation of requirements defined and transitions to the Customer Success Team.   ROLE BASED COMPETENCIES: The candidate should have good communication skills and have good time management skills to successfully execute tasks across numerous projects. This position will require the candidate to learn quickly and be comfortable asking questions. The candidate should be comfortable working in matrixed organizations, providing services to a variety of internal and external clients, be persistent, have demonstrated results, pay attention to the details, and be efficient with work.   VALUES (the “How”) At Alegeus, equally important to the “What” (the individual performance goals that each employee commits to in support of the company’s overall success) is the “How” (the framework of principles that guide how we work together to drive our business forward).  Overall performance success will also take into account individual delivery on our corporate values: - Care personally. We connect personally to our "why" - are passionate and purposeful - Put the end-user first. When we put the end user first, we believe the rest falls into place - Consistently challenges the status quo. We believe that the best solutions haven’t been discovered yet - Practice the art of inspection. We will turn over every stone to gain deeper insight to guide our actions - Solve the real problem. We will constantly orient on the true issue at hand and accurately and fully address   RESPONSIBILITIES: - Many responsibilities for this role will be in service of the Outcomes listed above - Collect, define and document requirements through in-person or virtual meetings with clients - Ensure requirements are clear, specific, necessary, unambiguous and include acceptance criteria - Configure Alegeus software based on client requirements - Provide final sign-off before solutions are delivered to the clients - Identify any potential roadblocks on the project and proactively communicate with project teams - Successfully engage in multiple concurrent projects - Publish Requirements Traceability Matrix mapping requirements and test cases to ensure complete test coverage against defined use cases acceptance testing - Develop, manage and maintain templates - Assists in resolving client operational or technical questions or issues - Ensures the accuracy of configuration of the WealthCare Administration platform per the business requirements in the testing and production environments - The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.   EDUCATION/EXPERIENCE: - BA/BS required - Work experience in financial services, financial operations, software operations or related fields desired, but not required - Working knowledge and understanding of the US healthcare system and the operations of health plans   PERSONAL CHARACTERISTICS, SKILLS & KNOWLEDGE: - A passion for healthcare, financial services, behavioral economics, consumerism and/or any combination of these disciplines - Strong interest in learning new things and comfort in pushing new boundaries  
Category
Client Services, Support & Experience
ID
2021-1373
Job Locations US-WI-Wauwatosa | US-Remote
INTRODUCTION   First, we invite you to take a pause.  You just took the first step on a potential new career path and that should be celebrated.    Second, it is important to us that you know at Alegeus we are intentional about cultivating a diverse and inclusive culture. We challenge one another to recognize biases, honor our identities and celebrate our differences – these values enrich our workplace and drive our business forward. We recognize that our bold vision of transforming the healthcare industry requires the perspectives, experiences, talents, skills and passions of a diverse population. We believe that if our consumers come from all walks of life, so should we. Alegeus is dedicated to promoting fairness and equality across all identities and our Inclusive Innovation committee holds us true to our commitment. Apply with confidence that you are joining an organization – a family – that is steadfast in making a difference.   Finally, if you are interested in any of the bullet points below –just apply! We don’t expect our applicants to be a cookie-cutter match to the job descriptions we post, and we certainly don’t expect you to know everything. We would much prefer driven individuals who are willing to learn than someone with 100 years of experience, but no passion for what they do. We know potential when we see it. So, take a chance and roll the dice; you might just find yourself landing your dream job.   SUMMARY   If you are interested in disrupting the healthcare market, and have the passion and competence to do so, this is your organization.  We encourage you to lean in and read on.   Alegeus is the market leader in consumer directed healthcare solutions, offering the industry’s most comprehensive platform for the administration of healthcare benefit accounts, the industry’s most widely-used benefit debit card, and powerful engagement solutions to help consumers maximize savings and optimize spending for their healthcare.  Over 300 clients – including health insurance plans, third party administrators and financial institutions – leverage Alegeus’ deep expertise and proven technology to administer benefit accounts for more than 29 million members and process more than $8.9 billion in consumer healthcare payments annually.  As the healthcare and benefit markets continue to evolve, Alegeus delivers solutions that enable clients to evolve their service offerings, operate their businesses more efficiently, and focus on their customers.    Alegeus is part of the Vista Equity Partners portfolio of companies, working in partnership with the market-leading technology investment firm to reinvent the consumer directed healthcare marketplace.  Our talented associates benefit from this partnership through increased capital for strategic investments, access to exceptional toolkits, best practices and resources for success, and strong cultural and value alignment focused on talent development and growth.    Alegeus seeks a Director of Customer Support to join our dedicated, passionate team of professionals.  The Director of Customer Support will report to VP, Customer Success.   MISSION As the Director of Customer Support, you will need to upgrade and build out a more mature support model to meet our customer demands.  Currently there are three levels in the support organization, you will serve as the central point of accountability between our customers, customer success, and our product organizations. You will lead a team of approximately 20 customer support professionals who are responsible for providing timely and effective support in resolving customer issues. Metrics are critical and, in this role, you will focus on hitting or exceeding support delivery KPI’s - initial response, time to resolution, and first call resolution.   In this role, you will also have the opportunity to develop a long-term strategic view of our customer's support needs across products and different levels of support requirements, as well as develop and implement the strategy for complementary and high touch paid support for our customers. This position will be a true customer champion who finds satisfaction in solving problems, developing talent, and owning the technical success for our customers.
Category
Client Services, Support & Experience
ID
2021-1371
Job Locations US-MA-Waltham
INTRODUCTION First, we invite you to take a pause.  You just took the first step on a potential new career path and that should be celebrated.    Second, it is important to us that you know at Alegeus we are intentional about cultivating a diverse and inclusive culture. We challenge one another to recognize biases, honor our identities and celebrate our differences – these values enrich our workplace and drive our business forward. We recognize that our bold vision of transforming the healthcare industry requires the perspectives, experiences, talents, skills and passions of a diverse population. We believe that if our consumers come from all walks of life, so should we. Alegeus is dedicated to promoting fairness and equality across all identities and our Inclusive Innovation committee holds us true to our commitment. Apply with confidence that you are joining an organization – a family – that is steadfast in making a difference.   Finally, if you are interested in any of the bullet points below –just apply! We don’t expect our applicants to be a cookie-cutter match to the job descriptions we post, and we certainly don’t expect you to know everything. We would much prefer driven individuals who are willing to learn than someone with 100 years of experience, but no passion for what they do. We know potential when we see it. So, take a chance and roll the dice; you might just find yourself landing your dream job.   SUMMARY: If you are interested in disrupting the healthcare market, and have the passion and competence to do so, this is your organization.  We encourage you to lean in and read on. Alegeus is the market leader in consumer directed healthcare solutions, offering the industry’s most comprehensive platform for the administration of healthcare benefit accounts, the industry’s most widely-used benefit debit card, and powerful engagement solutions to help consumers maximize savings and optimize spending for their healthcare.  Over 300 clients – including health insurance plans, third party administrators and financial institutions – leverage Alegeus’ deep expertise and proven technology to administer benefit accounts for more than 29 million members and process more than $8.9 billion in consumer healthcare payments annually.  As the healthcare and benefit markets continue to evolve, Alegeus delivers solutions that enable clients to advance their service offerings, operate their businesses more efficiently, and focus on their customers.    Alegeus is part of the Vista Equity Partners portfolio of companies, working in partnership with the market-leading technology investment firm to reinvent the consumer directed healthcare marketplace.  Our talented associates benefit from this partnership through increased capital for strategic investments, access to exceptional toolkits, best practices and resources for success, and strong cultural and value alignment focused on talent development and growth.    Alegeus seeks an Sr. Software Engineer to join our dedicated, passionate team of professionals.  The Software Engineer will report to a Software Development Manager and be responsible for helping our company succeed by expanding functional and technical capabilities in our products lines, to meet client and industry growth demands.   MISSION:    Work closely with business leadership and a dedicated Agile development team to lead the design and architecture for an enterprise application within the Alegeus product line.    OUTCOMES:    Complete the 6–8-week Alegeus developer bootcamp demonstrating understanding on the Alegeus platform and technologies.  Working within teams of other Software Engineers, QA Engineers and Product Owners to deliver high quality software, while solving complex business problems. Deliver high performing, secure and scalable solutions   As part of a scrum team, work on continuous improvement of productivity and quality, processes, and group dynamic.  Help other team members and other teams to grow professionally.   As part of the production on-call rotation, research and respond to off hours escalations within 2-3 hours.   Other members of development and technology can provide backup where needed.  The on-call rotation starts after 6 months, and cycles through every 4 months or so. 
Category
Engineering, Development, & Quality Assurance
ID
2021-1369
Job Locations US-FL-Maitland
INTRODUCTION   First, we invite you to take a pause.  You just took the first step on a potential new career path and that should be celebrated.    Second, it is important to us that you know at Alegeus we are intentional about cultivating a diverse and inclusive culture. We challenge one another to recognize biases, honor our identities and celebrate our differences – these values enrich our workplace and drive our business forward. We recognize that our bold vision of transforming the healthcare industry requires the perspectives, experiences, talents, skills and passions of a diverse population. We believe that if our consumers come from all walks of life, so should we. Alegeus is dedicated to promoting fairness and equality across all identities and our Inclusive Innovation committee holds us true to our commitment. Apply with confidence that you are joining an organization – a family – that is steadfast in making a difference.   Finally, if you are interested in any of the bullet points below –just apply! We don’t expect our applicants to be a cookie-cutter match to the job descriptions we post, and we certainly don’t expect you to know everything. We would much prefer driven individuals who are willing to learn than someone with 100 years of experience, but no passion for what they do. We know potential when we see it. So, take a chance and roll the dice; you might just find yourself landing your dream job.   SUMMARY   If you are interested in disrupting the healthcare market, and have the passion and competence to do so, this is your organization.  We encourage you to lean in and read on.   Alegeus is the market leader in consumer directed healthcare solutions, offering the industry’s most comprehensive platform for the administration of healthcare benefit accounts, the industry’s most widely-used benefit debit card, and powerful engagement solutions to help consumers maximize savings and optimize spending for their healthcare.  Over 300 clients – including health insurance plans, third party administrators and financial institutions – leverage Alegeus’ deep expertise and proven technology to administer benefit accounts for more than 29 million members and process more than $8.9 billion in consumer healthcare payments annually.  As the healthcare and benefit markets continue to evolve, Alegeus delivers solutions that enable clients to evolve their service offerings, operate their businesses more efficiently, and focus on their customers.    Alegeus is part of the Vista Equity Partners portfolio of companies, working in partnership with the market-leading technology investment firm to reinvent the consumer directed healthcare marketplace.  Our talented associates benefit from this partnership through increased capital for strategic investments, access to exceptional toolkits, best practices and resources for success, and strong cultural and value alignment focused on talent development and growth.    Alegeus seeks an experience Client Solutions Manager to join our dedicated, passionate team of professionals. The Implementation Lead reports to the Manager of Professional Services and is responsible for helping our company succeed by leading implementation projects and ensuring our clients are getting the right features and services for their customers.   MISSION Your mission is to ensure that every new client has an exceptionally positive onboarding experience and becomes a referenceable client.  Your consultative approach ensures best practices are persuasively presented throughout the implementation process, positioning Alegeus as a valued trusted advisor.  As a team leader, you encourage and support the efforts of the implementation team assigned to each project.  You seek continuous process improvement opportunities throughout each project to ensure continuous improvement and efficiency.  As a leader among peers, you are keenly aware of your influence on other team members and actively participate in their personal and professional development.  You coach and mentor your peers and encourage your peers.  You act as a Professional Services Ambassador within Alegeus and as a trusted advisor to our external clients and partners.  
Category
Client Services, Support & Experience
ID
2021-1368
Job Locations US-FL-Maitland
INTRODUCTION First, we invite you to take a pause.  You just took the first step on a potential new career path and that should be celebrated.    Second, it is important to us that you know at Alegeus we are intentional about cultivating a diverse and inclusive culture. We challenge one another to recognize biases, honor our identities and celebrate our differences – these values enrich our workplace and drive our business forward. We recognize that our bold vision of transforming the healthcare industry requires the perspectives, experiences, talents, skills and passions of a diverse population. We believe that if our consumers come from all walks of life, so should we. Alegeus is dedicated to promoting fairness and equality across all identities and our Inclusive Innovation committee holds us true to our commitment. Apply with confidence that you are joining an organization – a family – that is steadfast in making a difference.   Finally, if you are interested in any of the bullet points below –just apply! We don’t expect our applicants to be a cookie-cutter match to the job descriptions we post, and we certainly don’t expect you to know everything. We would much prefer driven individuals who are willing to learn than someone with 100 years of experience, but no passion for what they do. We know potential when we see it. So, take a chance and roll the dice; you might just find yourself landing your dream job.   SUMMARY: If you are interested in disrupting the healthcare market, and have the passion and competence to do so, this is your organization.  We encourage you to lean in and read on. Alegeus is the market leader in consumer directed healthcare solutions, offering the industry’s most comprehensive platform for the administration of healthcare benefit accounts, the industry’s most widely-used benefit debit card, and powerful engagement solutions to help consumers maximize savings and optimize spending for their healthcare.  Over 300 clients – including health insurance plans, third party administrators and financial institutions – leverage Alegeus’ deep expertise and proven technology to administer benefit accounts for more than 29 million members and process more than $8.9 billion in consumer healthcare payments annually.  As the healthcare and benefit markets continue to evolve, Alegeus delivers solutions that enable clients to advance their service offerings, operate their businesses more efficiently, and focus on their customers.    Alegeus is part of the Vista Equity Partners portfolio of companies, working in partnership with the market-leading technology investment firm to reinvent the consumer directed healthcare marketplace.  Our talented associates benefit from this partnership through increased capital for strategic investments, access to exceptional toolkits, best practices and resources for success, and strong cultural and value alignment focused on talent development and growth.    Alegeus seeks an Sr. Software Engineer to join our dedicated, passionate team of professionals.  The Software Engineer will report to a Software Development Manager and be responsible for helping our company succeed by expanding functional and technical capabilities in our products lines, to meet client and industry growth demands.   MISSION:    Work closely with business leadership and a dedicated Agile development team to lead the design and architecture for an enterprise application within the Alegeus product line.    OUTCOMES:    Complete the 6–8-week Alegeus developer bootcamp demonstrating understanding on the Alegeus platform and technologies.  Working within teams of other Software Engineers, QA Engineers and Product Owners to deliver high quality software, while solving complex business problems. Deliver high performing, secure and scalable solutions   As part of a scrum team, work on continuous improvement of productivity and quality, processes, and group dynamic.  Help other team members and other teams to grow professionally.   As part of the production on-call rotation, research and respond to off hours escalations within 2-3 hours.   Other members of development and technology can provide backup where needed.  The on-call rotation starts after 6 months, and cycles through every 4 months or so. 
Category
Engineering, Development, & Quality Assurance
ID
2021-1362
Job Locations US-WI-Wauwatosa | US-FL-Maitland | US-MA-Waltham
INTRODUCTION First, we invite you to take a pause.  You just took the first step on a potential new career path and that should be celebrated.    Second, it is important to us that you know at Alegeus we are intentional about cultivating a diverse and inclusive culture. We challenge one another to recognize biases, honor our identities and celebrate our differences – these values enrich our workplace and drive our business forward. We recognize that our bold vision of transforming the healthcare industry requires the perspectives, experiences, talents, skills and passions of a diverse population. We believe that if our consumers come from all walks of life, so should we. Alegeus is dedicated to promoting fairness and equality across all identities and our Inclusive Innovation committee holds us true to our commitment. Apply with confidence that you are joining an organization – a family – that is steadfast in making a difference.   Finally, if you are interested in any of the bullet points below –just apply! We don’t expect our applicants to be a cookie-cutter match to the job descriptions we post, and we certainly don’t expect you to know everything. We would much prefer driven individuals who are willing to learn than someone with 100 years of experience, but no passion for what they do. We know potential when we see it. So, take a chance and roll the dice; you might just find yourself landing your dream job.   SUMMARY: If you are interested in disrupting the healthcare market, and have the passion and competence to do so, this is your organization.  We encourage you to lean in and read on. Alegeus is the market leader in consumer directed healthcare solutions, offering the industry’s most comprehensive platform for the administration of healthcare benefit accounts, the industry’s most widely-used benefit debit card, and powerful engagement solutions to help consumers maximize savings and optimize spending for their healthcare.  Over 300 clients – including health insurance plans, third party administrators and financial institutions – leverage Alegeus’ deep expertise and proven technology to administer benefit accounts for more than 29 million members and process more than $8.9 billion in consumer healthcare payments annually.  As the healthcare and benefit markets continue to evolve, Alegeus delivers solutions that enable clients to advance their service offerings, operate their businesses more efficiently, and focus on their customers.    Alegeus is part of the Vista Equity Partners portfolio of companies, working in partnership with the market-leading technology investment firm to reinvent the consumer directed healthcare marketplace.  Our talented associates benefit from this partnership through increased capital for strategic investments, access to exceptional toolkits, best practices and resources for success, and strong cultural and value alignment focused on talent development and growth.    Alegeus seeks an Sr. Software Engineer to join our dedicated, passionate team of professionals.  The Software Engineer will report to a Software Development Manager and be responsible for helping our company succeed by expanding functional and technical capabilities in our products lines, to meet client and industry growth demands.   MISSION:    Work closely with business leadership and a dedicated Agile development team to lead the design and architecture for an enterprise application within the Alegeus product line.    OUTCOMES:    Complete the 6–8-week Alegeus developer bootcamp demonstrating understanding on the Alegeus platform and technologies.  Working within teams of other Software Engineers, QA Engineers and Product Owners to deliver high quality software, while solving complex business problems. Deliver high performing, secure and scalable solutions   As part of a scrum team, work on continuous improvement of productivity and quality, processes, and group dynamic.  Help other team members and other teams to grow professionally.   As part of the production on-call rotation, research and respond to off hours escalations within 2-3 hours.   Other members of development and technology can provide backup where needed.  The on-call rotation starts after 6 months, and cycles through every 4 months or so. 
Category
Engineering, Development, & Quality Assurance
ID
2021-1361
Job Locations US-Remote
SUMMARY: Alegeus is the market leader in consumer directed healthcare solutions, offering the industry’s most comprehensive platform for the administration of healthcare benefit accounts, the industry’s most widely-used benefit debit card, and powerful engagement solutions to help consumers maximize savings and optimize spending for their healthcare. Over 300 clients – including health insurance plans, third party administrators and financial institutions – leverage Alegeus’ deep expertise and proven technology to administer benefit accounts for more than 29 million members and process more than $8.9 billion in consumer healthcare payments annually. As the healthcare and benefit markets continue to evolve, Alegeus delivers solutions that enable clients to evolve their service offerings, operate their businesses more efficiently, and focus on their customers. Alegeus is part of the Vista Equity Partners portfolio of companies, working in partnership with the market-leading technology investment firm to reinvent the consumer directed healthcare marketplace. Our talented associates benefit from this partnership through increased capital for strategic investments, access to exceptional toolkits, best practices and resources for success, and strong cultural and value alignment focused on talent development and growth.   POSITION SUMMARY: Alegeus seeks a Solution Engineer to join our dedicated, passionate team of professionals.  The Solution (SALES) Engineer will report to Dennis Sorenson, SVP Revenue and Sales, and be responsible for helping our company succeed by fueling an aggressive revenue growth strategy.   MISSION Total Integrated Consumer Health Care is the future and Alegeus alone is poised to unlock all potential opportunities for both current customers and prospects.  Provide vision, strategy and technical expertise to account teams and customers to ensure they realize the value this market represents and how Alegeus provides the pathway to their success.  
Category
Product & Strategy
ID
2020-1359

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